Shipping Note: 1.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. If the buyers have better method to help do the customs clearance,please contact us. When your address is aremote area accord to the logistics system, you need to paythe remote fee or we will advise another shipping way. 2.We use DHL and EMS for our international shipment mostly and if you can choose DHL we suggest you use it. If you prefer other express, please feel free to contact with us directly They usually take 10-20 working days for deliveryto most of the international cities.Please note that if your address is PO BOX, express will refuse to delivery. thenyou need toprovide another address. We just can send this item to your aliregistered address, if you want to change theaddressafter pay, we will refund you first, and you can add the new address in your ali then pay for it again. 3.Please leave your phone number and email after you place an order so that we can contact with you if we have anyproblem about the shipping. 4.We need 1-3 working days to help you send out the package after we receive your payment. we will give you the tracking number after we help you send out the package, the tracking information needsome time to update, so pleasebe patient. Warranty and Return Note: 1.We will help you test well the device and build in map before we help you send out the package. Our device has one year warranty.the warranty not include the damage incorrect installation,accident, misuse, abuse, improper wiring, and incorrect voltage operating the unit against the instructions in the owner's manual. 2.The valid period of replacement is 14 days from the date of receiving the item, if this item has any problem when arriving, please feel free to contact us and please note keep it in original condition, and you can recover a video about the problem and send us to help you check it. 3.You need to pay for the return postage and ship the item back to us,we will pay for the return shipment if you get the broken device. Please inform us of the reason of your order revocation and send us a clear picture or a video as a proof. Items returned to us without a report will not be processed. 4.Please install the the device carefully because the most of the device with a big touch screen,Please just install this unit by professional technician, also ask them to test it first before installation. 5.Before our sending, we have checked all our items carefully, if you received a broken defective item, just keep the original package and make a photo to us within 3 days, just in 3 days after delivery we can make the claim to shipping company with your photo, however please note that the shipping company needs about 15-30 days to investigate the case, so please be patient. 6.For following situations, the item is out of free warranty: a.Damaged caused by: misused, improper installation and so on man-made fault. b.Warranty seal removed or damaged. c.Opened or repaired by unauthorized person. 
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